Last updated: 14 July 2026
Our commitment
At SapphireBet — operated by Hermes Consulting Company N.V. and licensed by the Curaçao Gaming Control Board — we want every player to enjoy our games as a form of entertainment, not as a way to make money or escape from stress. Since 2018 we have built our platform around safer-gambling tools, clear information and easy access to support. Gambling can become a problem for some people, and we are here to help you play in a way that stays healthy and under your control.
21+ only
SapphireBet is strictly for adults aged 21 and over. We verify the age and identity of every player and take underage gambling extremely seriously. If you are under 21, please do not register or attempt to use our services.
Signs of problem gambling
Gambling may be becoming a problem if you recognise some of the following in yourself or someone close to you:
- Spending more time or money on gambling than you can afford
- Chasing losses by betting more to win back what you lost
- Borrowing money, selling things or lying to fund gambling
- Feeling anxious, guilty or irritable when you are not playing
- Gambling to escape worry, boredom or low mood
- Neglecting work, studies, family or friends because of gambling
- Being unable to stop or cut back even when you want to
If any of these feel familiar, it may be time to take a break and reach out for support. Recognising the signs early makes a real difference.
Tools we provide
You can manage your play at any time from your account settings. Our safer-gambling tools include:
- Deposit limits — cap how much you can deposit each day, week or month
- Loss and wager limits — set a ceiling on how much you can lose or stake over a period
- Session time-outs — take a short break, from 24 hours up to several weeks
- Reality checks — receive reminders showing how long you have been playing
- Self-exclusion — block access for a longer period; see our self-exclusion page
If you need help setting any of these up, our support team is available 24/7 via live chat or at support@saphirvipscatter.com.
Tips to stay in control
- Set a budget before you play and treat it as the cost of entertainment
- Only gamble with money you can comfortably afford to lose
- Set limits and time-outs before you start, not after
- Never chase losses — accept that losing is part of the game
- Take regular breaks and balance gambling with other activities
- Do not gamble when upset, stressed or under the influence of alcohol
- Keep track of the time and money you spend
Protecting minors
Keeping under-21s away from gambling is a shared responsibility. If children or young people have access to your devices, we encourage you to keep your login details private, log out after each session, and consider parental-control or content-filtering software such as reputable family-safety filters. Never let anyone under 21 use your account.
Where to get help
If you are worried about your gambling, you do not have to face it alone. As a first step, use the tools above or contact us at support@saphirvipscatter.com so we can apply limits or a self-exclusion for you. We also encourage you to speak with a licensed counsellor or a recognised problem-gambling support service in your area for confidential, professional advice.
Internationally, organisations such as GamCare and Gambling Therapy are examples of services that offer free information and support to people affected by gambling. A qualified local health professional can also advise on options available where you live.
Take a moment to check in
Ask yourself: is gambling still fun, and am I in control? If the answer is no, setting a limit or taking a time-out today is a positive, confidential step — and it is always available in your account.
Contact
Our team is here to help without judgement. Reach us any time via 24/7 live chat or email support@saphirvipscatter.com.